At Masdr,
We believe in harnessing the true potential of technology
not merely to provide solutions, but to create a holistic ecosystem of well-being.
Trusted by +0 Client
Trusted by +0 Client
Customer Experience
Masdr’s CX AI solutions empower businesses to deliver personalized, efficient, and empathetic interactions, by leveraging advanced tools like AI chatbots, callbots, virtual visits, and digital humans. Customer satisfaction starts with care and ends with innovation.
Labeeb
Masdr’s Digital Human combine AI chatbots, callbots, and digital human to deliver seamless, personalized, and intelligent interactions, revolutionizing customer experience with efficiency and empathy.
Endak
The Virtual Visits aims to enable organizations to create a virtual office and establish a more efficient meaningful interactive customer service model to enhance the quality of services provided. The Virtual Visit feature allows instant visual, audio, and text communication with a customer service representative.
Fintech
Empower your organization with data solutions that unlock new markets, enhance efficiency, and reduce risks. At Masdr, we enable you with actionable insights, helping you create smarter strategies and deliver better outcomes.
Data Solutions
Masdr’s data solutions aims to enable seamless access to customer employment data, driving smarter decisions and tailored services.
Business Enablement
At Masdr, we believe that harmony in business operations creates room for growth and innovation. Our product ensure transparency, compliance, and actionable insights to empower organizations and their people.
Mudad
The Mudad platform aims to develop and automate administrative and financial processes for wage payment, payroll processing, and employee rights protection.
Health and Wellness
Masdr’s health and wellness products prioritize wellbeing by simplifying compliance and fostering healthier outcomes. Through innovative tools and transparent systems, we empower organizations and their people to thrive in a healthier, more secure environment.
Health insurance compliance service
The health insurance compliance service aims to enhance healthcare inclusiveness, by providing an innovative digital service that enables organizations to achieve full compliance with health insurance easily and efficiently
Clients Testimonials
After using Endak, we moved to a new stage in customer service by serving them from their places without visiting the service centers. Which helped us increase our customer service quality.
Mofeed & Akeed provide accurate and fast data transmission service, which helps ease our day-to-day business processes.
The bank's partnership with Masdr has enabled it to deliver a competitive digital customer journey, target new segments, and make appropriate decisions in record time, allowing us to offer a competitive service in the market.
Before Akeed, there was no way to verify if the Saudi employees belonged to the establishment. Now we can verify if the Saudi employees belong to the establishment when adding them. So if they don't, we stop the customer from completing the process. Which helped us collect the correct and verified information properly.
Tamam's financing processes are now fully digital. Today, we have integration solutions with Masdr, which have contributed to obtaining reliable customer data. This data allows us to serve a new market segment, such as retirees, enabling us to provide them with tailored financing solutions.
Before using Mofeed employment status, we had to integrate with multiple sources to get the salary income, however now we have Mofeed as the only source for the income data which provided us with a better view on ou-r customers.
Latest News
Masdr Shines with Triple Wins at the Saudi Customer Experience Awards
Masdr is proud to announce a remarkable achievement by winning three prestigious awards at the Saudi Customer Experience Awards:
- Best Innovation in Customer Experience 💡
- CX Team of the Year 🏆
- CX Leader of the Year 🌟
Redefining Wellbeingthrough
Meaningful Connections
Innovative Finance
Empowered Growth
Impactful Care
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